Refund policy
Return & Refund Policy
Returns & Refunds
Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or offer refunds on any purchases.
Because our items are food and consumable wellness products, we cannot restock or resell opened or unopened packages once they have left our facility. This policy helps ensure product safety and quality for all customers.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 5 days of delivery at:
Include:
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Your order number
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A description of the issue
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Clear photos of the product and packaging
We will review the situation and, if approved, send a replacement item at no additional cost.
Shipping Issues
We are not responsible for:
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Carrier delays
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Lost or stolen packages marked as delivered
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Incorrect shipping addresses entered at checkout
Please double-check your shipping details before placing your order.
Questions
If you have any questions before purchasing, we are happy to help. Please contact us at: